Our Shipping Policy

All physical orders are typically shipped our office, located just South of Sydney. For larger orders we will ship direct from the manufacturer. Both Philips and Olympus have a Sydney distribution centre.

In-stock orders received by 2pm Sydney time will be shipped that business day or next business day.

We use a combination of Australia Post Express Post and Sendle to ship orders. Delivery times differ depending on your location. Typically delivery times are between next day and three business days.

All shipping is free Australia wide.

Software licences and licences for the Philips Recorder App are either automatically electronically issued on receipt of payment via email. Or we will contact you to confirm your order prior to issuing software licence keys to licences for the Philips Recorder App – SpeechLive or Dictation Hub.